Features an ultra-simple user interface, takes only minutes to setup & is hosted in the cloud. Sometimes simple is just better. HelpDen is clean, modern, intuitive and flexible.
Brand your live support system. Use your own 'online' and 'offline' icons. Add your company logo to the chat initiation screen so that your brand is always front & center.
HelpDen allows you to take advantage of some cool add-ons. With the Freshbooks add-on your live support system can automatically post agent hours to project timesheets in Freshbooks. Now you know exactly how many minutes agents are available.
See exactly where your chat requests are coming from. You can see where current open chats are located. Plus you can view a history of all past chat requests!
HelpDen offers some popular add-ons to make life easier. If you're using a popular content management system like WordPress, Drupal or Joomla, you can setup HelpDen from within your CMS admin.
Do even more...
Track live support system stats, add multiple agents, capture sales leads, receive audio alerts, chat securely, change your timezone, configure messaging and more...
Now you can design your contact form. The easy-to-use HelpDen Form Designer ensures your get the customer information tailored to your business needs.